Refund Policy

Effective Date: 11/7/2025

At Details Madder, we take pride in delivering top-quality car detailing services and ensuring that every vehicle receives exceptional care and attention to detail. Because our services are personalized and performed by hand, all sales are final once the service has been completed.

1. No Refunds After Service Completion

Once a detailing service has been completed, we do not offer refunds, partial refunds, or chargebacks for any reason. Detailing results can vary depending on the condition, age, and maintenance of each vehicle, and our technicians always perform the best possible service based on the car’s condition.

2. Service Satisfaction

Your satisfaction matters to us. If you have any concerns about the results of your detail, please contact us within 24 hours of your appointment. We’ll gladly inspect the vehicle and, if necessary, offer a touch-up or correction to address any reasonable concerns.

3. Deposits and Cancellations

Deposits (if required) are non-refundable but may be applied to a rescheduled appointment if you provide at least 24 hours’ notice.
Cancellations or missed appointments without notice may result in forfeiture of your deposit or a service fee.

4. Exceptions

Refunds may only be considered if:

You were charged in error or for a service not performed.
We are unable to complete the scheduled service due to unforeseen circumstances on our end.

5. Contact Us

If you have any questions about this policy or a recent service, please reach out to us directly:
maddoxnelson@detailsmadder.com
513-702-3113
Loveland, OH, USA